Customer service contacted me immediately upon ordering to let me know the pendant was a special order and may not arrive with rush shipping. They canceled my order and I reordered to ship to my daughter. It arrived before they left to come see us with regular shipping! My grandson was more than excited!
The staff is very responsive, work hard to meet customer needs. The product I purchased was also 'top notch'.
This is a great product, absolutely love it. 5/5 recommend
I wrote something above.
I purchased a sterling jayhawk charm for my grandaughter. She is graduating from high school and plans on attending Kansas University. This charm is perfect! Very nice quality and perfect size! It came in the nicest box with the black bow - really the perfect gift. I can’t wait to give it to her! What a special memory this will be! It really is the perfect gift! I love this company!