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10% off orders $299+ (code: Splurge10)

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What Customers are Saying about Products they Purchased

Based on 1744 reviews
95%
(1655)
3%
(57)
1%
(18)
0%
(8)
0%
(6)
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Black Bow Jewelry Company
kelly macnaughton (Hopewell, CA)
excellent customer service

we had a mishap with the wrong spelling for the address, black bow company was there for me for all my questions and finally got the pkg to my grandson. very happy customer. highly recommend

D
Black Bow Jewelry Company
Delaney Skinner (Naples, US)
Best customer service i’ve ever experienced

I ordered a necklace for my boyfriend’s birthday present and it ended up being way too small. I then proceeded to order the necklace again, but doubled my mistake and ordered the exact same size. I had to call back multiple times regarding simple questions and return policies. Every single time I called back you guys were so incredibly helpful and make the experience so much easier. I appreciate the kindness so much and it’s so hard to find nowadays. I have told my close friends and family about your company because of how amazing my experience was. My boyfriend also LOVES his chain and says he’s a new man with it lol.

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Black Bow Jewelry Company
bcfunburst (Langley, CA)
Fine Quality

Always loved having a fine pocket watch. This is a replacement of a gift that was destroyed accidently. I am certain I have upgraded in quality. Just love the look of this clean and sleek classy timepiece, soon to be engraved.

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Black Bow Jewelry Company
Jeannie Backlund (Minneapolis, US)
Beyond expectations

Customer service was more than expected. Stayed in contact with updates. Item was delivered before Chrsitmas, which wasn't expected. Thank you SO much!

A
Black Bow Jewelry Company
Andrea Sparks (Columbia, US)
Fabulous

I can't say enough good things about Black Bow. They shipped my item instantly and it arrived with a box and a bow to wrap it as well. They took care of everything. I appreciate the efficiency and attention to detail they provided. It's hard to find these days!

Thank you for taking the time to leave us such a great review!

J
Black Bow Jewelry Company
J&JB (Alexandria, US)
Great Quality

Bought this necklace for my grandson for (early) Christmas and he LOVED it. Arrived quickly, well packaged and just as described. Would buy from The Black Bow again!!

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Black Bow Jewelry Company
Carrie Kummrow (Oconomowoc, US)
Excellent customer service

I ordered a number pendant for my son two days before he let me know that his number changed. My first order had already gone through the warehouse, so it was too late to switch it or change it. I heard back within 24 hours, and Theresa in customer service let me know the best way to return the order, sent me links for the new item, and even gave me a discount code to make up for the one that I had used on the first order. The second order literally shipped within a day. I received the new order today and the necklace and pendant is BEAUTIFUL. I will definitely be ordering again from The Black Bow! Thank you so much!

We are SO happy that everything worked out and that your boy loves it! Thank you for your order!

K
Black Bow Jewelry Company
Kenny Kent (Troy, US)
Greatness

Great product that was delivered quicker than I ever thought was possible. 👍

T
Black Bow Jewelry Company
Tammie Darko (Augusta, US)
Such a classy company.

Love, Love, Love the black bow. Quality jewelry.

J
Black Bow Jewelry Company
Jeanne Crossman (Riverside, US)
Beautiful

Bought for my son for his birthday which is July 3rd, I'm anxious for him to see it and hoping it fits 🙏 but I can honestly say it's very shiny and beautiful

K
Black Bow Jewelry Company
Kathryn Truitt (Denton, US)

Graduation gift was a a hit! Shipped quickly and was packaged beautifully

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Black Bow Jewelry Company
Pat (Charlotte, US)
Great customer service

Customer service contacted me immediately upon ordering to let me know the pendant was a special order and may not arrive with rush shipping. They canceled my order and I reordered to ship to my daughter. It arrived before they left to come see us with regular shipping! My grandson was more than excited!

Excellent customer service and personalized attention

The staff is very responsive, work hard to meet customer needs. The product I purchased was also 'top notch'.

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Black Bow Jewelry Company
Jamie Wood (Charlotte, US)
Great product

This is a great product, absolutely love it. 5/5 recommend

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Black Bow Jewelry Company
Brenda Thomas (Beaver Falls, US)
Is a nice detail and size pendant.

I wrote something above.

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Black Bow Jewelry Company
Janet Fulmer (Lincoln, US)
Perfect!

I purchased a sterling jayhawk charm for my grandaughter. She is graduating from high school and plans on attending Kansas University. This charm is perfect! Very nice quality and perfect size! It came in the nicest box with the black bow - really the perfect gift. I can’t wait to give it to her! What a special memory this will be! It really is the perfect gift! I love this company!

Got bracelet and anklet

I got the "6.25mm Sterling Silver Diamond Cut Rambo Flat Curb Chain Bracelet" and the "Rhodium-Plated Sterling Silver Three Sea Stars Anklet, 10-11 Inch" I love them, they're durable, and look nice. Customer Service was good and helpful

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Black Bow Jewelry Company
Jeffrey Levine (New York, US)
Good Experience.

First time purchase. Ordering process went smoothly and my item arrived in nice packaging. Received nice “thank you for your purchase” follow up email. Quality and appearance of the necklace was good. I will likely order again.

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Black Bow Jewelry Company
Jodi Ream (Marietta, US)
Awesome!!!!!!!

The Black Bow is hands down one of my favorite family owned shops for jewelry. As a HUGE NHL fan I was ecstatic to see the selection they had! Their customer service is amazing and the care they provide in packaging the product and getting it out is unmatched!

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Black Bow Jewelry Company
Phil Holmes (Helena, US)
GREAT SERVICE AND COMMUNICATION

would definitely recommend using this company for purchases, I ordered a gold script A pendant for my son's chain and it arrived earlier than expected and is beautiful, he is going to love getting this for his bday.
very good experience, will purchase from again!!

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Black Bow Jewelry Company
ElementalBreakdown (West Milford, US)
As expected, fair price and good delivery time

I bought a simple chain, the price was good and delivery on time. I might have found a better price but if there are no sales going on the regular price here is bearable and everything went fine. Quality is as expected.

Lots of choices

I was very pleased with the selection of chains available online . Was a little hesitant in purchasing items online , because pictures can be very deceiving . I was very happy with my purchase and it looked better than I thought it would be .

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Black Bow Jewelry Company
Cyndi Duprau (Riverside, US)
Beautiful Watch

The watch I ordered is absolutely beautiful and better than I expected. I ordered it for a anniversary gift, which he LOVED. The delivery was fast and efficient. I hope to come back for future purchases.

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Black Bow Jewelry Company
Jan (Piedmont, US)
Excellent company and jewelry

As you know, Christmas is a busy season and even with the Holiday stress, this company was able to take the time to help me and get the chain to me very quickly. The chain is great quality! Will definitely purchase jewelry from them again in the future. Oh and the box the chain came in was beautiful!

C
Black Bow Jewelry Company
C. (Post Falls, US)
Excellent in every category

Quality selection, excellent customer service & contact support, easy to navigate the site, secure packaging & arrived in a timely manner

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