we had a mishap with the wrong spelling for the address, black bow company was there for me for all my questions and finally got the pkg to my grandson. very happy customer. highly recommend
I ordered a necklace for my boyfriend’s birthday present and it ended up being way too small. I then proceeded to order the necklace again, but doubled my mistake and ordered the exact same size. I had to call back multiple times regarding simple questions and return policies. Every single time I called back you guys were so incredibly helpful and make the experience so much easier. I appreciate the kindness so much and it’s so hard to find nowadays. I have told my close friends and family about your company because of how amazing my experience was. My boyfriend also LOVES his chain and says he’s a new man with it lol.
Always loved having a fine pocket watch. This is a replacement of a gift that was destroyed accidently. I am certain I have upgraded in quality. Just love the look of this clean and sleek classy timepiece, soon to be engraved.
Customer service was more than expected. Stayed in contact with updates. Item was delivered before Chrsitmas, which wasn't expected. Thank you SO much!